The following text contains the information necessary for compliance with the provisions of the Organic Law on the Protection of Personal Data (LOPD) and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, on the protection of natural persons about the processing of personal data and the free circulation of these data and repealing Directive 95/46 / EC (General Data Protection Regulation).
Therefore, we recommend that you read it in its entirety since accessing this website implies the commitment and acceptance, without reservation, of the conditions described below.
www.cigarte.com (from now on Cigarte) is an Internet domain owned by Cigarte Ibérica S.L. with Tax ID: A78044005, address: Paseo de la Castellana, 143, 10ºA Edificio Cuzco Uno, telephone: 34 91 733 89 98, e-mail: hola@cigarte.com
We implement all the technical and organizational security measures established in current legislation to process our users' data.
When processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:
When a user connects to this website, for example, to make a purchase, send an email to the owner, subscribe, or leave a comment on a product or a blog post, he or she is providing personal information for which Cigarte is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives his or her consent for his or her information to be collected, used, managed and stored by www.cigarte.com, only as described in the Legal Notice and in this Privacy Policy.
At Cigarte there are different systems for capturing personal information and I treat the information provided to us by interested parties for the following purpose for each capture system (forms):
Contact form: We request the following personal data: Name and email, to respond to the requirements of users of www.cigarte.com. For example, we can use this data to respond to your request and answer any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms of the contract. I inform you that the data you provide us will be located on our server within the EU.
Newsletter subscription form: In this case, we request the following personal data: Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the website, there are several forms to activate the subscription. The electronic newsletters are managed by Mailchimp. I inform you that the data you provide us will be located on the servers of Mailchimp (Cigarte provider) outside the EU in the USA. Mailchimp is covered by the EU-US Privacy Shield agreement, whose information is available here, and approved by the European Data Protection Committee.
Blog comment registration form: To comment on blog posts and comment on www.cigarte.com products, you must be a registered user of the website. Once this requirement has been met, we request the following personal data: Name and email. Once registered, the user may make as many comments as they wish and respond to previous ones. Please be advised that the data you provide us will be located on our server within the EU.
Product availability notification request form: We request the following personal data: Email, to request the product availability notification that www.cigarte.com makes available to its users. The information collected will allow us to send you an email when the product is available again. Please be advised that the data you provide us will be located on our server within the EU.
Sales form: The user has two different purchase forms: 1) As a registered user, in which case a user profile is created which you can access to see the status of your purchases, track shipments, etc., and 2) As a guest, in which case such a profile is not generated. To carry out the delivery of the purchased product in both cases, contact and payment information will be required such as: Name, surname, ID, email, telephone number, and full address. Payment information will be collected and managed by the payment gateway selected from those used by the website.
There are other purposes for which we process your personal data:
To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
Other non-identifying data is also collected through some cookies that are downloaded to the user's computer when browsing this website, which I detail in the cookie policy.
To manage social networks. Cigarte may have a presence on social networks. The processing of data carried out on people who become followers on the social networks of the official pages of www.cigarte.com will be governed by this section. As well as by those conditions of use, privacy policies, and access regulations that belong to the social network that apply in each case and were previously accepted by the Cigarte user. We will process your data to correctly manage your presence on the social network, and inform you of Cigarte's activities, products, or services. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.
Under the provisions of the European General Data Protection Regulation (RGPD) 2016/679, Cigarte Ibérica S.L. with Tax ID: A78044005, address: Paseo de la Castellana, 143, 10ºA Edificio Cuzco Uno, will be responsible for the processing of data corresponding to Users of the website and Clients.
Cigarte does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals may be carried out, in these cases, consent will be required from users informing them of the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest safety standards.
The main purpose of this website is to offer information about the products and services offered by Cigarte. The content of the website is by its purpose, allowing free access to all the information contained on the site.
The user is obliged to provide truthful information when completing all the required data.
Since the purpose of this content is merely informative, it will not imply any commitment between Cigarte and whoever makes use of it, and it may be modified or eliminated at any time and without prior notice.
Cigarte cannot be held responsible for any damage derived from the use of this website.
This website may contain links that facilitate the user's access to other websites not controlled by Cigarte, therefore we are not responsible for their correct operation or their content.
Cigarte is not responsible for and does not guarantee the availability and continuity of access to this website or that it is free of errors. It is the user's responsibility to have the appropriate tools to detect harmful computer programs.
Failure by the user to comply with any of the above conditions of use will imply the user's acceptance of liability for any damages that may be caused to Cigarte or to third parties.
Cigarte reserves the right to modify these conditions of use at any time.
The legal basis for the processing of your data is: consent.
To contact or make comments on this website, consent to this privacy policy is required.
The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the contracted services.
Also the contracting of products and services according to the terms and conditions that appear in the general conditions of purchase.
The categories of data processed are identifying data.
No specially protected categories of data are processed.
All information sent by users of the website and which refers to Data, whether or not of a Personal Nature, will be incorporated into a computer file (complying with the security and confidentiality conditions required by current legislation), in order to respond to the service requested by the user and provide information that may be of interest to them.
This file is currently registered with the Spanish Data Protection Agency.
The legal basis for the processing of your personal data that you provide us may be the execution of a potential and/or signed contractual relationship, legitimate interest, legal authorization and/or the consent of the interested party.
The data that we request from you are adequate, pertinent and strictly necessary and in no case are you obliged to provide them to us, but failure to provide them may affect the purpose of the service or make it impossible to provide it.
Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it and any other legal requirements.
The data protection rights held by interested parties are:
The holders of the personal data obtained may exercise their rights to personal data protection by sending a written communication to the registered office of Cigarte or to the email address provided for this purpose, hola@cigarte.com, including in both cases a photocopy of their ID or another equivalent identification document that proves their ownership, indicating in the subject “Data Protection Rights”.
As a registered user on the website, you will have access to your data and the ability to request its deletion from your user panel.
Your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases.
When browsing www.cigarte.com, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:
We use this information to analyze trends, administer the site, and to gather demographic information about our user base as a whole.
To provide services strictly necessary for the development of the activity, www.cigarte.com shares data with the following providers under their corresponding privacy conditions:
GLS (General Logistics Systems Spain, S.A.) with registered office at C/Ingeniero Torres Quevedo, 1, 28022, MADRID, with C.I.F nº A-61441523, and registered in the Mercantile Registry of Madrid, Volume 13515, Book 0. Folio 52, Section 8, Sheet M-219632. for the shipping and home delivery of purchases made on www.cigarte.com
Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help www.cigarte.com analyze the use made by users of the website. The information generated by the cookie about your use of www.cigarte.com (including your IP address) will be directly transmitted and archived by Google on servers in the United States.
Email marketing: The Rocket Science Group LLC d/b/a , domiciled in the USA. More information at: https://mailchimp.com/ (The Rocket Science Group LLC d/b/a ). The Rocket Science Group LLC d/b/a processes the data for the purpose of providing its email marketing services to Cigarte.
We will not transfer or communicate your data to any third party, except in cases legally provided for its processing and to respond to the service requested by the user.
Cigarte may occasionally request information for market research purposes or use your email address to send you notices of special information or events unless the interested party has requested us not to receive further communications from us that go beyond the scope of your original inquiry. Your email address, or any other personal data, will not be shared with any other organization without your permission.
To safeguard the security of your personal data, we inform you that Cigarte has adopted all the technical and organizational measures necessary to guarantee the security of the personal data supplied. All of this is to prevent its alteration, loss, and/or unauthorized processing or access, as required by law, although absolute security does not exist.
It is important that, so that we can keep your personal data up to date, you inform us whenever there is a change in it.
Cigarte is committed to the use and treatment of personal data of users, respecting their confidentiality and using them in accordance with the purpose thereof, as well as to comply with its obligation to store them and adapt all measures to prevent unauthorized alteration, loss, treatment or access, in accordance with the provisions of current data protection regulations.
This website includes an SSL certificate. This is a security protocol that ensures that your data travels in an integral and secure manner, that is, the transmission of data between the server and the user of the website is fully encrypted.
www.cigarte.com cannot guarantee the absolute invulnerability of the Internet and therefore the violation of data through fraudulent access to them by third parties.
Concerning the confidentiality of processing, Cigarte shall ensure that any person who is authorized by Cigarte to process the Client's data (including its staff, subcontractors and service providers) shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty).
When a Security Incident occurs, Cigarte shall, upon becoming aware of it, notify the Client without undue delay and shall provide timely information relating to the Security Incident as it becomes known or as reasonably requested by the Client.
As a user, you are solely responsible for the truthfulness and accuracy of the data you send to www.cigarte.com, exonerating Cigarte from any liability in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by Cigarte in the manner and for the purposes indicated in this privacy policy.
The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Cigarte in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.
Cigarte reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Cigarte will announce the changes on this page with reasonable notice before their implementation.
In accordance with the LSSICE, www.cigarte.com does not carry out SPAM practices and therefore does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, independently of the commercial information specifically requested.
In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, www.cigarte.com undertakes not to send commercial communications without properly identifying them.
Cigarte is present on Linkedin, Instagram, Twitter, Pinterest, Google+ and Facebook, with the purpose of informing about the services it offers, as well as any other activity or event that is carried out and that it wishes to advertise. At no time will it obtain personal data from users who interact with them, unless there is express authorization.
These conditions of use are governed by Spanish law.
Cigarte will appreciate any suggestions or advice from users of the website, as well as any communication in the event of detecting that the content of the pages themselves or those accessed through the links disseminate content or propaganda of a racist, xenophobic, pornographic nature or any other type of information that violates the fundamental rights and public freedoms recognized by the Constitution and in international treaties. Please contact hola@cigarte.com